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Medical secretaries

South Africa Medical secretaries, using specialized knowledge of medical terminology and health care delivery procedures, assist health professionals and other workers by performing a variety of communication, documentation, administrative and internal coordination functions, to support health workers in medical facilities and other health-care related organizations.

Tasks

  • (a) scheduling and confirming medical appointments and communicating messages for medical staff and patients
  • (b) compiling, recording and reviewing medical charts, reports, documents and correspondence
  • (c) interviewing patients to complete forms, documents and case histories
  • (d) completing insurance and other claims forms
  • (e) maintaining medical files and records and technical library
  • (f) preparing financial statements and billing procedures
  • (g) assisting in the preparation of budgets, drafting of contracts and purchasing or acquisition orders
  • (h) supervising the work of office support workers and other office staff
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